TERMS AND CONDITIONS

TERMS AND CONDITIONS

The Terms and Conditions define the conditions applicable to sales concluded between, on the one hand, persons making a purchase via Maxine Wattam's website www.maxinewattam.com, hereinafter referred to as "the Client" and on the other hand the company SARL M&H Group, hereinafter referred to as "maxinewattam.com". These conditions apply exclusively to non-commercial individuals.

 

PRICE OF ITEMS

All prices are indicated in euros all taxes included, excluding shipping costs (see paragraph Shipping and Delivery)

 

ORDER

The customer can place an order on the website www.maxinewattam.com

 

The ordering process is as follows:

Choice of items and addition to basket

Validation of the contents of the basket

Identification on the site www.maxinewattam.com if the customer is not already identified

Choice of delivery method

Choice of payment method and acceptance of the

PAYMENT VALIDATION

The customer will receive an order confirmation email.

Maxinewattam.com retains ownership of the items until full payment of the order, that is, upon receipt of the payment of the order by maxinewattam.com.

Maxinewattam.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or who would present any form of risk.

Any order implies acceptance of the prices and description of the items available for sale.

Maxinewattam.com commits to honor orders received on the website only within the limits of available stocks. In the absence of availability of one or more ordered item (s).

Maxinewattam.com commits to inform the customer as soon as possible, and if necessary to refund the customer within 15 days of payment at the latest. The customer's order will then be automatically canceled.

Upon validation of the order, the customer will automatically be added to the internal mailing list at maxinewattam.com in order to benefit from upcoming offers and news. The customer has the possibility to unsubscribe at any time via his customer area or via the link inserted in the newsletter.

SHIPPING AND DELIVERY

For Prices and Shipping Terms, click here

You have a legal period of 14 days to exercise your right of withdrawal from the date of receipt of the package. Only one return is offered per order, the latter may include several items. If you wish to make a second return on the same order, this will be at your expense. It is important to follow our return procedure to be assured of the proper delivery and refund of your package. Once validated, you will receive your refund within 7 to 10 days.

PAYMENT

Payment of items is made by any means of payment accepted by

STRIPE

PAYMENT VALIDATION

Payment is validated upon receipt of confirmation from STRIPE of the successful completion of it.

BANK DETAILS REGISTRATION

Maxinewattam.com does not keep credit card numbers. Payment is handled by the Stripe service which can offer to maxinewattam.com customers the possibility of memorizing their credit card numbers if they agree to it.

RETURNS AND REFUNDS

For returns and refunds terms, click here

SECURING TRANSACTIONS

Maxinewattam.com implements all means to ensure the confidentiality and security of data transmitted on the web and on the website http: // www.maxinewattam.com.

CUSTOMER SERVICE

For any information or question, Maxinewattam.com Customer Service can be contacted by email (contact@maxinewattam.com); by post to M&H Group / Maxine Wattam Paris, 21 boulevard de Bonne Nouvelle 75002 Paris France

RESPONSIBILITY

Maxinewattam.com is fully responsible towards the customer for the proper performance of the contract concluded with the customer.

However, maxinewattam.com cannot be held liable for the non-performance or improper performance of the contract concluded in the event of force majeure, the occurrence of an event attributable to the customer or any inconvenience, unforeseeable and insurmountable damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

The maxinewattam.com site contains hypertext links that may lead to other websites. The responsibility of maxinexwattam.com cannot be held liable for the content of these websites if they contravene the legal and regulatory provisions in force.

The photographs and illustrations accompanying the products on our website have no contractual value and therefore cannot engage the responsibility of maxinewattam.com.

 

GUARANTEE

All the items featured by maxinewattam.com are subject to the legal guarantee provided for by articles L211-1 and following of the Consumer Code and to the guarantee against hidden defects provided for by articles 1641 and following of the Civil Code.

The customer has a period of 3 days from receipt of the product to form any reservations or complaints for apparent nonconformity or defect of the delivered items, by e-mail (contact@maxinewattam.com) or by registered mail with acknowledgment of receipt at the following address: M&H Grop / Maxine Wattam Paris, 21 boulevard de Bonne Nouvelle 75002 Paris, France.

After this period and failing to comply with this formality, the items will be deemed to comply and free from any apparent defect and no complaint can be validly accepted by maxinewattam.com.

If the apparent defect or lack of conformity of the item is proven, maxinewattam.com commits to replacing the item or refunding the customer as soon as possible and at their expense.

This refund will be made within a maximum period of 14 days.

maxinewattam.com cannot, however, be held responsible for the misuse and / or intensive use of items by the customer.

INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on maxinewattam.com are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the maxinewattam.com site is strictly prohibited without prior agreement.

APPLICABLE LAW

These Terms and Conditions are subject to French law. In the event of a persistent disagreement on the application, interpretation and execution of these Terms and Conditions, and in the absence of an amicable agreement, any dispute will be subject to the competent French courts.